Extremely helpful
This truck rental is the best there is and the employees are generous and kind and take there time to look out for the customer and will work with you in anyway to please you for there service and they are very affordable on any truck rental or trailer I would recommend this truck company for anyone who has a business or using it for personal use thank you and God bless.
Good pricing, lots of newer trucks, good service. We have used them for years for our business truck rental needs.
**Past Experiences
**Update: Recently their service has been on the decline. I had reservations for 5 different trucks over a 2 week period, all of which were confirmed a second time verbally on the phone with our account rep. Penske called the day we were to pickup the first 2 and said they did not have any trucks available and did not know when they would have any. Eventually they were able to get me 2 smaller trucks and promised to switch them out with the size and type we had ordered, they were never able to swap them out. A few days later when I was scheduled to pickup the rest of the trucks I had reserved I received a call that they still did not have the trucks available. They eventually were able to get 2 of the 3 but I had to get the third truck from Enterprise. There have also been billing problems where were charged incorrectly and had added insurance fees on our invoices when our account is setup to decline the additional insurance.
They have very clean and modern equipment very helpful staff.
Truck was a very nice vehicle. Very clean. I returned on July 5th after hours. Called July 6th to make sure all was good. Was told it was low on fuel by 8 gallons. I just filled up at Speedway off Southway. I protested that it was incorrect and they took that change off my bill. At $8.00 per gallon, that is alot of extra money. Im grateful they took that off, but watch you bill.
Penske Truck Rental is a US Moving Company based in Canton, Ohio. Penske Truck Rental is located at 2008 Perry Dr SW, Canton, OH 44706, USA.
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