I've had nothing but great experiences every time I bring my cars here. They are very thorough and always willing to price match. They check out anything you may be concerned about and if they see a problem, they will respectfully let you know without being pushy. Its a great team. Be prepared for a decent wait time. Their services are worth the wait!
Disappointed. The oil change seems fine and the waiting area is clean. Trying to check out was a problem. Two service people both decided to have extended conversations while other customers were waiting. Even the customer in one conversation suggested switching to the register to check out waiting customers. The service worker declined saying, "no, that's okay." We finally took a seat after 15 minutes. In the meantime, another lady came in to check out. She was ignored. First worker finally finishes, acknowledges we were first and starts checking us out. Second worker returns from extended conversation outside and phone rings, which he answered. A new customer walks in the door and steps up to guy on phone in front of the other waiting lady. Guy on the phone has no clue the other lady has been waiting. A simple ticket taking system would help or asking who is next. Multitasking would be great. It was obvious the one worker loved to talk about tires but his customer had made it clear he wasn't buying right then and suggested switching to waiting customers. Poor priorities to keep people waiting 20 minutes to check out.
I don't know if they just thought I was stupid because I'm a woman or what, but I took my car for an oil change. They told me they couldn't do the tire rotation because I'm missing two lug nuts. I'm only missing one, I think I can count. Then, they told me a coil in the rear of my car is cracked and that it would cost me 350$ to fix because they sell them in sets. I had just had my car at the dealership not to long ago to get a recall fixed so I was automatically suspicious and it didn't help my suspicion when they told it had been like that for a while. My dad usually does my car work so I drove two hours to have him look at it. Funny enough, it's not cracked. They told me it would also cost me 350$ because they sell them in sets. You can buy them seperetly. I work right across the street and I will never, EVER, go there again. I'll drive two hours rather than get ripped off.
I went there for an oil change... picked my car back up and realize they switched 2 of my calipers for old ones... they tried to finnese me
This place is terrible and they WILL rip you off. Was quoted $300 for my front brakes, but was then charged $516 when my wife went in to pick it up. These people are crooked as can be. Avoid this place at all costs. They should be locked up. They take advantage of women who don't know any better. $86 for brake fluid? Are you kidding me? Absolutely ripped her off. NEVER GO HERE FOR ANYTHING EVER!!!! JACKSON TWP OHIO PEOPLE BEWARE!!!! AVOID THESE CROOKS!!!!!
Conrad S Tire Express Total Car Care is a US Car Repair based in Canton, Ohio. Conrad S Tire Express Total Car Care is located at 7244 Fulton Dr NW, Canton, OH 44718, USA.
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