Customer service was good in store online delivery wasnt I was suppose to have 2 day delivery. The baby shower was 5 days away. I didn't receive my item delivered to the store more then 5 days after the baby shower.
I have always had great customer service. If a staff member was unsure of a product they always made sure to find the answer. Remember there are more customers needing assistance then staff members. I'm glad there is a toys r us.
Good service, fast Checkout even with parking lot packed. Great selection
Bought some Toys the other day. Joshua was very helpful and nice. Tried to used a coupon that was sent from Toy R Us email but they couldn't figure out how to use it. The Mrg's claimed we couldn't use it. They were yelling acrossed the store at our cashier instead of coming over and handling professionally. We still didn't get to used it because they said it was some scam. It came from there corporate office:(. I think they just didn't know how to make it work because we weren't the only ones with this email. I think those women need to acted more professional. I could run this store alot better. I would take this cashier Alisa give her full time hours, she is Christmas help but VERY NICE and professional.
Great store! I can always find what I am looking for, plus some. The employees are sometimes rude though.
Toys R Us is a US Store based in Canton, Ohio. Toys R Us is located at 4822 Whipple Ave NW, Canton, OH 44718, USA.
Please contact with Toys R Us using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Toys R Us opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Store in Canton