Best bang for your buck! Front desk staff was super helpful. Very nice and clean room. Bed was also super soft and easy to sleep in.
I'd like to reiterate this is a nice and quiet hotel. But over my last month of staying here, the staff here has missed servicing my room on two different occasions/two different stays. The first time, the operations manager called me and left a message apologizing for my room being missed, stating they mistakenly had me on "Going Green" on a Wednesday. The second time was just yesterday, 13Nov2017, when my room was missed again (apparent mix-up). This time I went back downstairs to complaint in person. The lady apologized to me and said they would let the operations manager know and provide me with extra rewards points. I did not get my extra rewards points and no apologies from the operations manager this time. Considering this was the second time this happened and I am a frequent stayer at this hotel, I was expecting a little more than last time. Not only that, they took my extra pillow from me today. I wonder if that was punishment for complaining?
The customer service of front desk staff was great. Staff throughout facility pleasant. Housekeeping good "".DON'T like the smell of the air freshener is too strong"". Today they turn off the air fresher . So come you all and stay at this hotel.
Nice newer hotel. Very clean and quiet. Will definitely stay here again.
14Nov2017 Update:
Well, I guess I can take my $2,000.00 a month I spend here and just go somewhere else. This sucks because I was really liking this place and some of the staff is really nice. But I am a Quality focused person (QA/RA for Medical Devices) and it matters to me the Quality of service I get. I don't mind paying for real good Quality, but I guess after my final two reservations I have already booked, I will take my $2,000.00 to what I hope will be a better Quality hotel.
I have stayed at the Fairfield Marriot in Canton South several times. Highly recommended! I will continue to choose this hotel to stay in for my visits up North. It is by far the cleanest and best maintained hotel I have ever stayed in. I love the employees, they are friendly and professional all the time and very helpful. I would also recommend to anyone to go to the continental breakfast. They definitely put in amazing effort to provide options and they always have hot options. They have waffle irons you can make your own waffles, and the coffee is fresh. House-keeping was respectful and friendly. I did take advantage of using the pool, I was impressed with the cleanliness. I have zero complaints about this hotel. Again, highly recommended!
They pretend to be nice but don't fix your problem. Website says high speed internet but the connection speed is dial up speed at best (.6 meg connection). They offer you a point bonus and have some IT call you but the IT puts you on hold then hangs up on here. Stay somewhere else, it looks nice but they don't really care.
Fairfield Inn Suites By Marriott Canton South is a US Lodging based in Canton, Ohio. Fairfield Inn Suites By Marriott Canton South is located at 4025 Greentree SW, Canton, OH 44706, USA.
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